Some had never opened Claude, and some were already building on their own. Every leader with a working setup left their first session with a skill running on real work.
Before we ever sat down, he pointed Claude at the firm's files and pulled roughly 300 leases for an insurance bid due inside a week, about 40 hours of work he says he doesn't know how he'd otherwise have done. In his session we built what came next: a lease abstract that catches a rent table that doesn't match the rate, and flags a lease that was never fully signed.
The firm had carried its own health claims for a year without using the data to decide anything. She built a skill that turns the claims reports into cost-savings recommendations, finished it on her own, and ran it on the real numbers for a leadership meeting: “it worked beautifully.”
After his first session, he took the mapping skill we built together, ran it on the lease proposals he liked best, and built a lease proposal skill himself before we saw him again.
His proposal skill writes the scope in his voice and prices the job against his own past work. He used it on a live job that same afternoon, and ten days in: “I was able to complete and send 6 proposals in less than an hour.”