Grounded Intelligence
People-first AI

AI integration for firms who put their people first

We believe the firms that win won't hire out their AI, pile up tools nobody understands, or delegate it down the org chart. They'll invest in teaching their core leaders to delegate the busywork to AI, so those leaders spend their time on relationships, judgment, and creativity.

Grounded Intelligence is how you make that investment. We partner with your most impactful people and teach them 1:1 how to increase their leverage with AI, no matter where they're starting from.

Raleigh, NC · In person across the Carolinas
Bonner Gaylord and David Shaner
Bonner Gaylord & David Shaner · Raleigh
Bonner and David at a window overlooking the city

Most firms hire AI out, pile up haphazard accounts, or try to delegate it to someone who already has a full-time job.

We've met with over 100 leaders, most of them in commercial real estate. Nearly all hit a wall that kept AI competency from reaching the people who run the business.

Wall 01

Pile up AI accounts.

Most firms have scattered ChatGPT or Claude accounts. A few people dig in, most treat it like a chatbot, and nobody at the top can tell what's really working.

Wall 02

Hire it out.

Some firms get excited about a tool they think they need and hire an AI vendor to build it. It may work fine on day one, but it breaks or becomes obsolete as your workflow changes.

Wall 03

Delegate it down.

One person gets told to go "figure out AI." Their impact is inevitably limited by a lack of understanding at the top and the reality that they already had a full-time job before they were "assigned AI." 

Bonner and David at a window overlooking the city
AI Leadership Foundations

We work 1:1 with each of your leaders, teaching them to delegate their specific workflows to AI.

01{{ numSep }}We get IT on board from the start

We work with your IT team to set up every leader's machine ahead of time. No one spends a session stuck on a login.

02{{ numSep }}Each leader maps where their hours go

A custom guide and an AI-led interview helps us walk in knowing their week and where they are with AI.

03{{ numSep }}A full-day kickoff in your office

Ninety minutes with the whole group, then ninety minutes 1:1 with each leader. Everyone walks out having advanced or built a skill.

04{{ numSep }}Recurring check-ins + 1:1 sessions

Every two weeks, a call or a working session, so the day job doesn't pull them back before the new habit sticks.

05{{ numSep }}Demo Day, then your roadmap

Demo Day brings everyone together to spread ideas, and our AI roadmap helps prioritize what to build, buy, or teach next.

See the full program →
Bonner and David laughing on a rooftop
What changes

More growth used to mean more hiring.

More deals meant more analysts. More properties meant more managers. More projects meant more project managers. 

It doesn't have to be that way. When AI-native leaders delegate the "robot work" to AI, they open the capacity to run a bigger firm with the same team. More of the day moves to the uniquely human work of relationships, judgment and creativity.

→
Managing BrokerClient updates drafted from every email, call and text
→
HR ManagerA year of claims data turned into cost-savings recommendations
→
CFOThe monthly reporting package pulled together from every system
→
Director of Property ManagementOwner reports that write their first draft
Who we coach

The leaders we coach run the workdays of 640 people and $8.7 billion of real estate.

We measure success by the hours teams get back for relationships and judgment, and the impact leaders are able to have on their teams.

Lee & Associates
York Properties
Sandhurst
Evolve Companies
TradeMark Properties
~640
people whose workdays run through these leaders
~1.3M
hours of human work a year influenced by these leaders
~$8.7B
of real estate run or being built by these leaders
“I am probably the least tech savvy division manager… I was able to complete and send 6 proposals in less than an hour.”
General Manager, landscape division · ten days in
“I use Claude on almost everything I send now, which is easily an hour a day back.”
Director of Property Management · one month in
“I can see the value that you all have created greater than someone who's been with us a year and a half.”
President · four months in
Read the stories behind them →

Can't you just build AI tools for us? Yes. But not at first.

We started out building first. We'd spend hours learning a process, then hit the exception nobody mentioned or the spreadsheet nobody told us about.

AI is labor, and only someone who knows your company deeply can continuously train it. A build shop hands you new tools. We prefer to hand you leaders who can build, and their teams will follow. Then we build the big things with them when they need extra horsepower.

Build shop
Grounded Intelligence
Day one
User interviews
A working skill
When the work changes
A ticket
A leader-led adjustment
The big builds
From the outside
Side by side
CULTURAL IMPACT
Only the tool's users
The entire org
A year in
Aging tools
A team that's building
Who you work with

We did this to our own work first.

Bonner spent two decades running real estate operations. David spent a decade building a company and four years rebuilding it on AI. Then David taught Bonner to build, the same investment we now make with your leaders. Both of us are in every engagement.

Bonner Gaylord and David Shaner
Bonner Gaylord
Bonner Gaylord
Co-Founder and CEO

21 years helping grow Kane Realty from 12 people to 330. An operator, not a technologist, who learned to build AI tools for his own work.

David Shaner
David Shaner
Co-Founder and COO

Built Offline to 35 employees and 700 restaurant partners, then rebuilt how the company ran around AI.

Meet Bonner and David →
Your data, your rules

Our security answers are in the contract.

Nothing starts without an NDA.

We sign a mutual NDA before we see any data, system, or document.

Enterprise AI only.

Plans that contractually prohibit training on your inputs. No personal accounts.

We never train on your data.

Your information never trains any model, even anonymized.

Walled off from other clients.

Your work never touches another client's. When we're done, we delete your data within 30 days and confirm it in writing.

Your IT lead will have more questions.We wrote a page for them →

Who this is for

Owners who want their leaders to own this.

We work with firms that would rather grow their leaders than replace them: several leaders running different kinds of work, and an owner ready to sit in the chair alongside them. Two partners or twelve division heads. Most are in commercial real estate, where we started, and what we teach works anywhere leaders run real work.

Not in commercial real estate? →

No long-term lock-in.

If it isn't working, you walk away.

You own what gets built.

Every tool, map, and roadmap stays with your firm.

We come to you.

The sessions that matter happen in your office.

Raleigh skyline at sunrise from the Boylan Avenue bridge
Get started

Start with a 30-minute conversation.

Tell us how your firm runs and where the hours go. We'll tell you whether this fits. No deck.

Schedule a call